Home GIC Offers
📝

GIC Offers

Managing offers in GIC
Charlotte DeMocker
By Charlotte DeMocker
• 14 articles

Create an Offer in GIC

Here we'll guide you through all aspects of creating an Offer in GIC including clients, representation docs (like the ERB), and creating the offer transaction. Video Tutorial: Create an Offer in GIC Video Guide to Creating your Contract to Buy and Sell in GIC Step-by-Step Guide - Creating an Offer: 1. New Buyer Client Representation - If your clients already have a property to submit an offer to, begin from your home dashboard and click on the Create Transaction button — skip to step 8. - Alternatively, if you're setting up your client relationship, create your new client first via the Clients tab. 2. Create Client Group - Select the relevant client type for your new client; individual for just one person, group for multiple clients (e.g., married couple), and legal entity for an LLC, Trust, etc. - In this example, we used group for a married couple. Enter both clients' legal names as the group name so it auto-populates across your documents. 3. Add Signers - Click Add New Signer to ensure each client has an individual signatory line. - Enter each client's legal name and email on their respective line. - If clients share an email, use the same for both. - Click Create Group to add clients and create the group (or entity). 5. Create New Representation - Click into the client, group, or entity created. - Select New Representation and choose Buying. - Click Create New Representation to add an active buyer client representation. 6. Add Relationship Documents - Within the representation, add documents like the Exclusive Right to Buy to stay organized and keep your relationship documents separate from transaction documents. - Click the Add Documents button and select the necessary documents. 7. Complete Docs & Collect Signatures - Click into the ERB to add a template or autofill, then send to your client(s) for signature. 8. Create Offer Transaction with Client - Once the ERB is signed and clients have chosen a property to submit an offer to, go to the client profile and click Create Transaction with Client at the top right. 9. Enter Property Details - Select Offer and enter the property address or search by MLS number. - Select the correct property from the list that appears. - Click Continue. 10. Link Client Group and Create Offer - The system automatically links the client group, confirm and click Next. - Click Create & Add Documents to add the contract to buy to the transaction. 11. Complete the Offer CBS - You'll be taken to your new Offer Transaction, where you can continue setting up and completing the offer. - Continue filling out the CBS. Click into the contract and use a pre-saved template and/or use autofill to pull data from all available sources to save you time (e.g. MLS, public tax assessor data, and existing GIC data). - Once the CBS is completely filled, send it to your clients for review and signature. 1. Next, you'll want to Setup Offer & Fill CBS, or Link Offer if available. Once you've completed your CBS and your clients have signed, you can: - Submit Offer to External Listing Agent or - Submit to a GIC Listing Agent 2. Need to correct a typo or incorrect field after your or your clients have already signed? View the Clear Signatures to make edits tutorial. • Need help with any of the above? Live chat us or email the support team at [email protected]

Last updated on Mar 12, 2026

After Submission

After you've submitted your offer, if the listing agent is using GIC they will receive it immediately and be able to interact with it. They now have the option to Accept, Reject, or Counter your finalized offer and you will receive notifications from the system if/when they do any of these. ​ Withdrawing your offer: You may withdraw your offer at any time — once elected this cannot be undone. Withdrawing does not erase the record of your offer, but rather turns your offer into a locked read-only contract that will be available to both you and the listing agent for data preservation. 1. Within a submitted offer, click the Withdraw button at the top right; 2. Read the warning and elect to withdraw if you wish. 3. If you wish to re-submit the offer, you can click Duplicate to copy to a new offer where you can change details for resubmission. You will be given the option to copy people and documents to the new transaction. Receiving a Counterproposal: If the listing agent sends you a counterproposal, carefully review any advise your client on whether they should accept or not. If they accept and sign, the contract details within the counterproposal (and any updated dates & deadlines) now supersede those in the Contract to Buy and Sell. - If you wish to accept a counterproposal, initiate acceptance by clicking the ... button under the actions column in the Offers table. You and your client will both need to execute the counterproposal to accept it. - If you do NOT wish to accept the counterproposal, the best way to counter a counterproposal is to withdraw your existing offer and submit a new Contract to Buy & Sell to the listing with the updated details. Having your offer rejected: If the listing agent rejects your offer, you will be notified by the system. At that point, if you wish to submit a new offer you can duplicate your rejected offer to copy forward existing people/documents in order to streamline your workflow OR you can start new with a blank transaction. Having your offer accepted: If the listing agent accepts your offer, you'll be notified by the system and your transaction status will automatically be updated to 'Under Contract.' - The final contract dates and deadlines will now populate in your home dashboard as well as in your transaction page. - If you wish to export these to an external calendar click the Export button next to the Dates & Deadlines table in the transaction. Have thoughts or feedback? We'd love to hear it! 🙋‍♀️🙋‍♂️**** Share your thoughts with us through the Feedback Survey here. Need more help? 🆘 Find support options here, or send us an email: [email protected].

Last updated on Feb 04, 2026

Offer Documents

Once you have an active offer and you've added your client(s) to it, you're ready to begin completing the relevant contract documents. Below is a guide to the powerful automation and templating features available to help you optimize your workflow. **Note: The Exclusive Right to Buy (ERB) should be added within a client profile rather than a transaction, and must be signed by your client. Adding documents: 1. If you did not add documents during the creation of your transaction, you can add existing documents (DORA or custom) or upload new transaction-specific docs at any time using the Add Document button above the documents table in a transaction page. - Add multiple documents at once by clicking Add Document then Launch Quick Start at the bottom left of the modal. ​ Completing documents: 1. Manually fill in details; 2. Use the Template __ button to search for and apply a template you've created; 3. Use the Auto-Fill button at the top of the document to automatically fill in as many details as possible from available sources like the MLS and ERS; - You will be presented with a list of sources and can select which source to use where there are multiple available. - Auto-filled fields will appear green and manually filled fields will be blue. Send to client(s) for review and signature: 1. Within a property listing or a specific document, click the Send Message button at the top right of your screen; 2. Select your client(s) as the recipient; 3. Fill out the subject line; 4. Apply an existing message template or enter your message manually; 5. Select the documents you wish to attach from the drop down; - Toggle any documents that require execution from 'Locked' to 'Signable' 6. Click Send Now. **Note: You can see a history of what you've sent to clients in the Message History at the bottom of the transaction. Resend a message at any time by clicking on it and selecting Resend Now. Sharing Documents using Public Links Any/all documents that you've uploaded can be shared with external parties using the public link feature. 1. Go to the Documents table in your offer; 2. Toggle the Public Link on; 3. Click the ... button in the actions column and select Copy Public Link ; 4. Share link as needed with external parties; - If at any time you need to rescind access, simply toggle the public link back off. Downloading a Document You can download documents for your records either from the transaction page or from within the document itself: 1. Go to the Documents table in your offer; 2. Click the ... button in the actions column; 3. Select Download and wait for download to initiate. OR 1. Click into the document you wish to download; 2. Select the More button at the top right, next to Auto-Fill; 3. Select Download and wait for download to initiate. Clearing Signatures or Resetting a Contract Document If you've made a mistake in a document and need to reset or clear signatures, you can do so at any time from within the document: 1. Click into the document; 2. Select the More button at the top right next to Auto-Fill; 3. Select Clear Signatures or Reset Document and follow the prompts. Have thoughts or feedback? We'd love to hear it! 🙋‍♀️🙋‍♂️**** Share your thoughts with us through the Feedback Survey here. Need more help? 🆘 Find support options here, or send us an email: [email protected].

Last updated on Feb 04, 2026

Link Your Offer

Our Offer Linking feature creates a live connecting between your offer and any listing managed in GIC. This means: - Expanded Auto-Filling Data: Link your offer to a GIC listing and auto-fill even more data, directly from the listing side, saving you valuable time. - Dynamic Signatures: Once your offer is moved to the linked offer folder, the signature boxes in the contract will automatically adjust to provide accurate signature boxes for the number of clients on each side of the transaction — without the agent having to make any manual changes. - Organized Offer Folders: Once linked, a dedicated offer folder is created, keeping all offer-related documents in one place. Any document shared between sides will automatically appear in the linked folder, allowing both agents to seamlessly share documents even before an offer is submitted. - Effortless Submission: Complete and easily submit the offer with all necessary documents directly to the listing agent. Offer Linking — Video Demo: Step by Step Guide Tip: If the listing you are writing an offer on is in GIC you will see the option to "Link Offer". You will want to do this before filling out the CBS. Linking will allow you to pull more information from the listing when autofilling. 1. Navigate to your offer in GIC. 2. Click "Link Offer" 3. Click "Yes - continue" 4. Click "Link" 5. Next you will create the offer folder. Select the CBS to pull that document into the offer folder when created. 6. Click "Contract to Buy and Sell, Residential 2024" 7. Click "Add Documents" 8. You'll see your offer folder as been created which is highlighted in blue. This is will your CBS will live and any other documents related to this offer. 9. Click on the CBS to start filling it out. 10. If you have a template you can apply that by using the "Template" button. 11. Click "Auto-fill" to grab information from the: listing side, MLS, and GIC system. 12. Click "Apply". This will show you the places where GIC can fill out blanks in the contract. 13. You will see everything that was pulled from an additional source has a green background while everything you'll need to fill out manually has a blue background. 14. If you click on the "Dates and Deadlines" tab, this will take you into our Dates and Deadlines helper. Here you can\ 1. Skip holidays and weekends\ 2. Apply a template if you have created one\ 3. Customize your dates and deadlines. 15. Click back to the "Document" tab. You can then decide to sign, using the "Sign" button or use the "Send Message" to send this to your clients to sign. 16. The "More" button will provide you with a list of options for this document. 17. Click the address link at the top to be taken back to the offer transaction page. Need more help? 🆘 Find support options here, or send us an email: [email protected].

Last updated on Feb 24, 2026

Setup Offer Then Fill out CBS

Step by Step Guide 1. Navigate to your offer transaction in GIC. 2. Will see the documents you added when you created the transaction are in your originals folder. 3. Click "Setup Offer" either in the quick actions button or use the green button at the top right hand side of the page. 4. Click "Yes - continue" 5. Here you tell the system how many exterior seller clients and agents there are on the listing side so that it will add the correct number of signature boxes to the offer. 6. Here I can select that there are 2 seller clients. 7. Click "Save" 8. Click "Setup" 9. Click the "Search documents..." field. 10. Select the Contract to Buy and Sell to make a copy that will live in the offer folder. 11. Click "Add Documents" 12. You will see an offer folder has been created that will has the Contract to Buy and Sell with the updated signature boxes. 13. Click "Contract to Buy and Sell, Residential 2024" in the offer folder to start to fill it out. 14. Click "Template" to apply one if you would like to use one. 15. Click auto-fill. 16. Click "Apply" to add all the information that GIC can find in the system to apply to the offer. 17. If you scroll down to the signature section you will see, 2 seller signature boxes were created based on what we told the system when we set up the offer. 18. Click "Dates And Deadlines" to easily fill out the Dates and Deadlines section of the offer. 19. If you have a template you can apply that here. 20. Once all of your dates and deadlines are in you can click "Document" to be taken back to the full offer. 21. You will see your dates and deadlines are in the D&D section of the offer. 22. Click "Sign" when you as the agent are ready to sign. 23. Click "Begin Signing" 24. Click "Sign". 25. Click "Complete" to timestamp your signature. 26. Click "Send" to send to your client for signature. 27. Click "My Client" to easily add their email address to the "To" field in the message. 28. Toggle from "Locked" to "Signable" if you are ready for your clients to sign the offer. 29. Click "Send Now" to send to your client.

Last updated on Feb 24, 2026

Using Quick Action Buttons on the Offer Side

Step by Step Guide: 1. Navigate to your offer in GIC. You will see a series of buttons in the "Quick Action" widget designed to guide you through the key steps of your transactions. Each button takes you directly to the task you need to complete. Tip: Tip! If the listing is in GIC, the "Setup Offer" button will instead say "Link Offer". You will want to link your offer to the listing in GIC. This will allow you to auto-fill information from the MLS as well as the listing side. 2. Click "Setup Offer" before you start filling out your offer. This will create your offer folder as well as allow you to add the correct number of signature boxes for the listing side. 3. Click "Yes - continue" 4. Here you can select the number of clients and agents on the listing side to create signature boxes for them. 5. Click "Save" 6. Click "Setup" 7. Click the "Search documents..." field. 8. Click "Contract to Buy and Sell, Residential 2024" 9. Click "Add Documents" to create your offer folder in your transaction. 10. Click "Add Document" to add new documents to any folder. 11. Click "Add People" to add your clients, TC, Title Rep, Lender, Co-Agent or any other 3rd party to the transaction. 12. Click "Link to MLS" if your transaction is not already linked to the MLS. 13. Click " Manage Doc Visibility" to allow your 3rd parties to see documents within this transaction. When you add a Lender or Title Rep to the transaction they are given a free account to manage the transaction through GIC. When they login you have to give them access to documents in order for them to see them. By clicking Manage Doc Visibility you can select which documents you would like to grant access to those 3rd party vendors. 14. Click "Received External Doc" to upload proof that a document you have created in GIC, has been signed externally. Here you can upload proof of execution of that document for compliance. 15. Click "Submit Offer" when you are ready to submit your offer. 16. Click "Export Transaction" after your transaction is closed. Tip: Have feedback on this feature? Let us know by sending an email to [email protected]

Last updated on Feb 24, 2026

Submit Offer Using Public Link

Step by Step Guide: 1. When the listing agent sends you the public link. Use the "Start Offer" button. 2. Click "No - Sign Up" if you do not already have a GIC account. 3. Enter in your name, email, check the box and then click "Continue". 4. Enter you phone number, create a password and then click "Continue". 5. Select your brokerage. 6. Add your license number and select it when the drop down pops up. 7. Click "Continue" 8. Create your client(s) first. Either select individual, multiple, or legal entity. 9. For multiple clients, enter in how you'd like them appear on the contract, then add their emails and names. 10. When finished click "Next". 11. Next, you have the option to send your clients and email invitation. They can create their own FREE GIC account to track the transaction, view their documents and sign. Your client does NOT need an account in order to sign documents. Keep this toggled at "No" and click "Done" or toggle to "Yes" to send invite. 12. If you toggle to "Yes" you can send your clients an email with the invitation to create their free account. 13. Click "Done" to send the invite. 14. Click "Create My Offer" 15. Select any documents you need for this offer. 16. Click "Add Documents" when you have added documents. You can always add more later once the transaction has been created. 17. Here you will create the offer folder. 18. Select the CBS to be put into the offer folder. 19. Click "Add Documents". 20. Your will see your offer transaction has been created and your offer folder has the CBS inside. 21. Click on the CBS to open and fill out the document. 22. Click "Auto-fill" to auto-fill in any information it can from the system and the MLS> 23. Click "Apply" 24. You will see everything that came from auto-fill has a green background, and everything with a blue background needs to be manually filled out. 25. Click "Send Message" when you are done filling out the CBS to send to your clients to sign. 26. Click "My Client" to add their emails. 27. Add a subject and write the body of the email. 28. Here you can choose to send the document in a readable state first and then change the document to signable, or toggle to signable now so your clients can sign. 29. Click "Send Now" 30. Click "Sign" to sign the document yourself. 31. Type or draw your signature and initials. 32. Click "Update Profile" 33. Click here to sign. 34. Click "Begin Signing" 35. Click Sign. 36. Click "Complete" to date your signature. 37. Click the x to go back into the document. 38. Click the link to the document to go back to the transaction page. 39. You are back into your transaction page now. 40. If you hover over the signature icon you can see who has signed. 41. Click "Submit Offer" when ready. 42. Click "Yes - continue" 43. This offer will automatically get sent over to the listing side. You can write an email to the listing agent. 44. Click "Submit" to send email. 45. You will notice your offer is in the submitted state now. 46. Moving forward, any documents that the listing agent sends over will appear in the offer folder. Any documents you create you will use the "Add New" button in the offer folder.

Last updated on Feb 24, 2026

Uploading an External Counter

Step by Step Guide Tip! Ensure you have downloaded the counter to your computer. 1. Navigate to your offer in GIC. 2. Click the "Add New" button in the offer folder. 3. Click "Received Counter" 4. Upload the counter to your computer then select how the counter is currently executed. If only the seller's have signed you can keep this selected at "Sell Side". 5. Click "Continue" 6. Enter in the information on the counter so that GIC can track your the information. None of these fields are required, enter only what you would like. 7. Click "Continue" when you are finished. 8. Next enter in any dates that have changed on the counter. If no dates have changed you can scroll down to click finish. 9. Click "Choose Date" 10. Click this button. 11. Select the date that is being changed. 12. Click "Finish" 13. Your counter is now uploaded into GIC. Click on the link to the counter to add signature boxes so your client can sign. 14. Click "Configure Fields" 15. Select the identity of the person who will be signing for each signature. 16. If the buyer is signing select the buyer client. 17. Click "Signature" 18. Drag and drop the signature box to where you would like. 19. Click "Signature Date" 20. Drag and drop the signature date to where you would like. 21. Click "Done Editing" when you are finished. 22. Click "Send Message" to send to your client for signature. 23. Click "My Client" to easily add their email. 24. Write the email to your client. 25. YOu can send this to your client in a "Locked" state first then change this to "Signable". Or toggle this to "Signable" here so your clients can sign the counter. 26. Click "Send Now" 27. Once the counter is signed you will see your transaction update to Under Contract and your dates and deadlines will populate in the system.

Last updated on Feb 24, 2026

Add Relationship-Specific Documents to Client Profile

Once your client exists in GIC, you can add and manage relationship-specific documents for them directly in their client profile. You can start a 'Representation' within the client, group, or entity, to then add documents directly in that profile (such as the Exclusive Right to Buy). This ensures your ERB will always be easy to find and separate from an offer transaction, since you may have multiple offer transactions per client. Tutorial — Adding Representation Documents to Client Profile: Tip! You must create a client first in order to add documents to their client profile. 1. Navigate to https://app.getincontract.com/ 1. Click "Clients" 1. Select the client you would like to create documents for. 1. Within in the client profile, click "New Representation". 1. Select whether the client is buying or selling. 1. Click "Create New Representation" 1. Click "Add Documents" 1. Click "+ New Doc". 1. Select the documents you would like to create. 1. Click "Add Documents" when you have selected the documents you would like to add. Tip! Once you have added the document(s) you can start to fill them out. 1. Click on the document link. 1. Once you are in the document, if you have created a template you can you click on "Template" to apply one. 1. Clicking "Auto-fill" will fill out as much as the document possible based on information that the system has. 1. Clicking "Apply" will add all the information the system can find into the document. Tip! Everything that has a green background indicated that information came from a template or auto-fill. Everything with a blue background will be what you manually have to fill out. 1. Once you have finished filling out your document, Click "Send Message" to send to your client for signature. 1. You can easily add your client's email by clicking the blue "+ My Client" button. 1. If you are ready for your client to sign, toggle from "Locked" to "Signable". If you would like to send this document as read only, keep this toggled at "Locked", then when you are ready for your client to sign, you can toggle to signable within the transaction. 1. Click "Send Now". 1. When you are ready to sign the document, click "Sign" at the top. 1. Click "Begin Signing" 1. Click "Sign" 1. Click "Complete" 1. Click on your client's name at the top to be taken back into their profile. ​ ** Note: You can see a history of what you've sent to clients in the Message History at the bottom of the transaction. Resend a message at any time by clicking on it and selecting Resend Now.

Last updated on Mar 12, 2026